We generally try to find the most cost effective courier available to save you further costs. Charges are dependent on the quantity, weight and overall size of your parcel. Should you wish to use your own courier, kindly contact us prior to making your purchase on our site.
Return & Exchange Policy
We offer a 7 day return policy, in the event that the goods you received arrive damaged or were not what you had specified in your order, kindly send us photographic evidence of the items in their current condition and we will organize a courier on our costs to pick the items up for inspection. Once inspection has been completed (usually 1-2 business days from receipt) and the items are found to be damaged, incorrect or not to specifications, we will issue you with either a full refund or a replacement of the items to the same monetary value.
We offer returns on items if you accidentally ordered the wrong product/s, however the items still need to be closed, unused and in their original packaging. Courier costs in this case will need to be handled by you to return the items to us. Once received, we will inspect the items for any damage or use and if found in good order, will send you your replacements (courier charges for this will be at your cost as well).